The following privacy statement clarifies the collection and processing of your personal data when using this website. This privacy statement also applies to the collection and processing of your data on external websites or online services connected to this website (such as Google or social media services).
“Personal Data” refers to all information that can be used to draw conclusions about a natural person or to clearly identify a natural person. A natural person is considered to be identifiable if he / she can be clearly identified by information such as a name, a number, a specific location, an online marker (eg a cookie) or other special features (eg physical, psychological, genetic, economic, cultural or social characteristics).
The legal entity responsible for data collection and data processing on this website, according to the General Data Protection Regulation (DSGVO) is
represented by its CEO Heiko Ehrhard
Phone: +49 30 2089859 00
(hereafter “we”, “our company” or “the operator”)
Our website is physically hosted on server systems operated by domainfactory GmbH, Oskar-Messter-Straße 33, 85737 Ismaning. Domainfactory operates two datacenters, located in Cologne (Germany) and Strasbourg. We do not generally share personal information about your visit to our website with domainfactory as part of our collaboration. However, it may be possible that domainfactory at least potentially gains access to personal data – e.g. during service or maintenance operations. In such cases, relevant data protection agreements ensure the protection of your personal data.
When you access our website, various pieces of information about your visit will be collected. This information includes usage information such as the web pages you visit, the content you read, access times, device information, information about your operating system and web browser as well as IP addresses. If you use additional services or features on our website, such as a contact form, a comment function or any other function that requires the input of personal data, additional information will be collected and processed. This includes personal data such as your name or address, contact information such as your telephone number or e-mail address, and content data such as your message or media attachments that you sent.
If you would like to get in touch with us, you can do so by either using the contact forms on our website or by sending us a message through clicking on our e-mail address. If you do so, we will collect the following information about you: your name, e-mail address, and your message. You may, as an option, also enter additional information such as the name of your company, your telephone number, and other information. Upon reception by us, your data may be stored in a Customer Relationship Management System (CRM) or other software application. Once your order or contact information is no longer required, it will be blocked and deleted after the retention period has expired, unless other legal requirements make it mandatory for us to keep your data beyond that time.
If you choose to create a user or customer account on our website, you must provide us with your e-mail address and your company information. This information is necessary to fulfil your request and to grant access to certain areas of our website. The information entered by you during registration will be used by us for this purpose only.
When you log in to your user account, we will store your IP address, the pages and services that you access, and the time of such access. We collect such information based on our legitimate interest and in order to protect your personal data from misuse or other unauthorized handling. In no case will we transfer your personal data to any third party, unless it is mandatory for contract fulfilment or if we are required to do so by law.
If you cancel your user account with us, your personal data will be deleted, unless retaining this data is necessary for commercial, tax or other legal reasons. Please note that in this case your data will be irretrievably deleted and cannot be restored. If you need that data for later use, you must save it before cancelling your account.
Articles and comments
In some cases it may be possible for you to add comments to content on our website (e.g. in our blog). If you use to comment feature on our website, we will collect certain personal data about you. These may include your IP address, your e-mail address, your name, the URL of your website, and the content of your comment. We collect and process this data based on our own legitimate interests (such as our security in the event of illegal comments that we may be held responsible for) and in order to show your comment on our website.
By choosing to register for our newsletter you consent to the reception of the newsletter as well as to our processing of your relevant personal data. In general, we only send out newsletters, e-mails and other electronic communication with your prior consent and/or in accordance with all applicable legal regulations. Our newsletters contain information about our services, about relevant offers from third-party providers as well as about our company. Sending our newsletter and measuring newsletter performance takes place based on your consent in accordance with Art. 6 Abs. 1 lit. a, Art. 7 DSGVO i.V.m § 7 Abs. 2 Nr. 3 UWG and / or based on legal permission according to Art. § 7 Abs. 3 UWG.
For newsletter registration we use a so-called double opt-in procedure. This means that you must first enter your e-mail address in order to register for the newsletter. You may also be asked to enter your first and last name so that we can address you more personally. In a second step, you will receive an e-mail sent to the address you have specified. This e-mail contains a link which you must click in order to confirm your registration. Only after activating your registration you have successfully registered for our newsletter. Your newsletter registration will be logged in the interest of legal liability.
Please note that MailChimp may use your data anonymously (i.e., not associated with a particular user) to optimize its own services, to ensure correct delivery of the newsletter, or to perform statistical analysis. MailChimp will not use your personal information to contact you directly for its own purposes or in order to pass it on to third parties.
You may unsubscribe from our newsletter or cancel your newsletter registration at any given time. You can do so by either clicking on an “Unsubscribe” link which can be found at the end of each newsletter or by contacting us by phone, email or otherwise. Please note that we are legally entitled to keep the e-mail address that you provided during registration for up to 3 years after the newsletter was terminated, for example, in order to legally prove a previously given consent.
Technically required data
If you access our website without logging in or registering, we and our hosting provider will automatically collect information of a general nature. We collect such information based on our legitimate interest within the realms of Art. 6 S. 1 lit. f. DSGVO. The information collected (the so-called server log files) include the type of your web browser, the operating system you use, the domain name of your Internet service provider, the IP address, the time and duration of the access, the requested pages, the amount of data transferred and the referrer’s URL. This information cannot be used to draw conclusions about you personally. Collecting such information is technically necessary to correctly deliver the contents of our website and is considered mandatory when using the internet.
Anonymised information of this kind is statistically evaluated by us to optimize our internet presence and the underlying technology. We collect and process such information to operate our website including its functions and content, to perform range measurements, to answer inquiries and to communicate with our users.
Like many other websites, we use so-called “cookies”. Cookies are small text files that are transferred from a web server to your computer. By doing that, we automatically receive certain data such as your IP address, browser, your computer’s operating system and your connection to the Internet. Temporary cookies or so-called “session cookies” contain information that relates to your current visit to our website, for instance, your your login status. Temporary cookies are deleted after you have finished your visit to our website or when you close your browser. Persistent cookies usually contain information about your login status or about your interests on our website, which are used for range measuring or other marketing purposes. Persistent cookies remain on your computer even after you close your browser. Please note that third party services or tools that we use on our website (e.g. Google Analytics) may also store cookies on your computer.
Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate easy navigation and make sure that our website is displayed correctly. In no case will we transfer personal data collected by us to third parties or link it with other personal data without your consent.
By using the following analysis and marketing services we would like to understand your reading behavious on our website in order to improve our service and to better display information that is relevant to you. You can object to the data collection and processing for this purpose as described in the following sections.
This website facilitates Google Analytics (Google Inc.) or performance analysis. Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow us to analyse how you use our website. The information that is collected by the cookie is usually transmitted to a Google server in the USA and stored there. This website, however, has activated anonymized IP addresses. This means that your IP address will be shortened by Google within the European Union before transmitting it to a Google server in the USA. Only in a few exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
On our behalf, Google will use the collected information to analyse how you use our website, to compile reports on website activity and to provide other services related to website performance. The IP address provided by Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies on your computer in your browser settings. However, we’d like to point out that in this case you may not be able to use all functions of this website in full. Also, you may prevent data collection by Google through cookies and the analysis of your using our website (including your IP address) by downloading and installing the following browser add-on: Browser Add On to disable Google Analytics
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our website by clicking on “Disable Google Analytics”. In this case, an opt-out cookie will be installed on your computer. This will prevent data collection by Google Analytics for this website and for this browser for as long as the cookie remains installed in your browser.
Google provides further information on data collection and processing, and presents options to change your settings or object to data collection on the following websites. Please refer to https://www.google.com/intl/en/policies/privacy/partners for information on how Google uses data on partner web sites and apps. Or visit http://www.google.com/policies/technologies/ads to learn more about opt-out options. To customize how Google presents advertising to you, visit http://www.google.com/settings/ads.
On our website, we may use third-party services in order to display videos, maps, web fonts as well as other content. The integration of such content on our website makes it mandatory for you to provide us with your IP address, which will then be used by the third-party vendor to properly deliver the content to your browser. We make every effort to include as little external content as possible on our website and only to include content whose providers use your IP address solely to provide the requested content. However, we would like to point out that third parties may also use so-called “pixel tags” or “web beacons” to statistically analyze information such as the amount of traffic on visited websites. Such information may be stored in a non-pseudonymous form in cookies on your computer. This includes information about your browser or the operating system of your computer, information about referring websites, visiting hours and duration, and the pages visited on our website. This data can be linked to information from other sources.
The following services and/or contents by third-party providers are integrated within our website:
Our website includes buttons that allow you to share the URL of our website on your Facebook page (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland). These buttons are indicated by a Facebook logo, the word “Facebook” and/or a “thumbs up” icon. We use these Facebook buttons based on special requirements for data transmission and processing. Facebook is certified under the Privacy Shield Agreement and guarantees compliance with European data protection law. If you use the Facebook buttons on our website to share a link to our website on your Facebook page, your computer transmits certain information about your use of our website to a Facebook server. From these data, especially if you are logged in to Facebook at the time of use, Facebook can create usage profiles about your online behavior and assign them to your Facebook account. Facebook can also collect and store your IP address if you do not have a Facebook account. In this context, we point out that we have no influence on the type and extent of the data transmitted to Facebook via the Facebook button. However, Facebook assures that it stores only an anonymous IP address in Germany, from which no conclusions can be drawn on your person.
If you do have a Facebook account but do not want Facebook to collect information about your visit to our website, you must log out of Facebook before visiting our website and delete the cookies stored on your computer. Please refer to the help function of your browser to learn how to disable cookies and how to delete cookies from your computer.
Our website may include videos which are hosted on the YouTube platform provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. You can find the privacy notices for using these videos at https://www.google.com/policies/privacy/. For information about your opt-out opportunities, visit https://adssettings.google.com/authenticated.
Your personal data will only be passed on to third parties if this is permitted or prescribed under European data protection law. This is the case, for instance, if you have expressly consented to the disclosure of your data and/or such disclosure is required for contract fulfilment. Disclosure of your personal data is also permitted under data protection law, if the enforcement of regulations of other laws (for example, criminal law regulations) requires such disclosure and if nothing prevents this transfer from a data protection point of view. Disclosing of your personal data is also justifiable if we have a legitimate interest in passing on the relevant information (for example, when placing an order with a third party, when using a representative or a web host). We will only transfer your data for the purpose of contract fulfilment in accordance with Art. 28 DSGVO. You can rest assured that we will always check the possible transfer of personal data to third parties in accordance with data protection law.
We may process personal information in a third country (i.e., a country outside the European Union or the European Economic Area) or appoint a contractor to process personal data in a third country on our behalf solely if this is expressly required to fulfill our contractual obligations, with your prior consent or following a corresponding legal obligation. Transferring or processing your data in third countries will only take place if it is legally and/or contractually permitted or if transferring or processing your information is in accordance with the special conditions described in Art. 44 ff DSGVO. For example, special conditions exist if the third country provides officially recognized data protection levels that are in line with the EU. Relevant guarantees or the agreement of officially recognized contractual obligations (so-called standard contractual clauses) are special conditions for the transfer of data to third countries as well.
At this point we would like to inform you briefly about the data protection rights that you can exercise towards our company.
Right to information / Right of rectification
You have the right to request information about what personal information about you is stored in our company, and to receive copies of such data at any time. If you want to request that information, please send us an e-mail to firstname.lastname@example.org. We are only allowed to process personal data about you which is accurate. If, for example, you exercise your right to information, and find that a certain date about you is inaccurate or incomplete, or has become inaccurate or incomplete, we are generally obliged to correct that information immediately.
Cancellation right / Blocking right
We solely process your personal data for the purposes indicated in this privacy statement. Principally, we only need this information to perform the data processing that you request us to do (for example, processing your message, checking your request). In some cases, we may be required by law to keep your information for a limited period of time. If we do not need your information during this period, we will block it or restrict its processing. You have the right to request the immediate deletion of your data or to request a restriction on the processing of your data. In addition, you also have the right to have the data we store about you transmitted to you or another person in charge before being deleted.
Right of objection / Right of withdrawal
Insofar as you are entitled to a legal right to object to the data processing described in this privacy statement, we will point this out to you at the appropriate place. You also have the opportunity to exercise your opposition in the appropriate places. In addition, you have the right to revoke previously granted consent for the collection or processing of your data with effect for the future or to object to the future collection and processing of your personal data in advance at any time. You may expressly object to the collection and processing of your data if it serves the purpose of direct mail.
If you do not agree with or are unsatisfied by the way we handle your personal data, you can file a complaint with the respective supervisory authority.